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Making it personal

Anything fun and personal to people on our team!

It helps you know us a little bit better!

You have to do the hard things

Posted by on in Making it personal

You have to make the call youre afraid to make.

You have to get up earlier than you want to get up.

You have to give more than you get in return right away.

You have to care more about others than they care about you.

You have to fight when you are already injured, bloody, and sore.

You have to feel unsure and insecure when playing it safe seems smarter.

You have to lead when no one else is following you yet.

You have to invest in yourself even though no one else is.

You have to look like a fool while youre looking for answers you dont have.

You have to grind out the details when its easier to shrug them off.

You have to deliver results when making excuses is an option.

You have to search for your own explanations even when youre told to accept the facts.

You have to make mistakes and look like an idiot.

You have try and fail and try again.

You have to run faster even though youre out of breath.

You have to be kind to people who have been cruel to you.

You have to meet deadlines that are unreasonable and deliver results that are unparalleled.

You have to be accountable for your actions even when things go wrong.

You have to keep moving towards where you want to be no matter whats in front of you.

You have to do the hard things.

The things that no one else is doing. The things that scare you. The things that make you wonder how much longer you can hold on.

Those are the things that define you. Those are the things that make the difference between living a life of mediocrity or outrageous success.

The hard things are the easiest things to avoid.  To excuse away. To pretend like they dont apply to you.

The simple truth about how ordinary people accomplish outrageous feats of success is that they do the hard things that smarter, wealthier, more qualified people dont have the courage or desperation to do.


Do the hard things. You might be surprised at how amazing you really are.                        http://danwaldschmidt.com/2014/01/attitude/hard-things

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A Wedding in the Family

Posted by on in Making it personal

So my blogs have been a little slow during June.


Because our son got married!

Although this blog appears on a marketing business website, I think it’s important to see the other side of business people. After all, we are intrigued by celebrities both on film and in business. I personally want to know more about Richard Branson’s Necker Island. (Actually, I don’t want to know more, I just want to go there!)

The same goes in small businesses too.  We want to know the person behind the business.

Weddings are a milestone in a parent’s life. I didn’t really realize that until this last month. It’s the final letting go. We will always be here for our children, but it’s in a different role once they are married. I was surprised how emotional we both were.

Anyways, if you are still reading, here are a few snippets from the wedding.


Relatives and friends came from the US, UK and RSA which was fabulous. We rented a house together and hung out there – talked, ate, drank wine, swam, played games, horseback riding, wine tasting, . Great extended family times.


The wedding was at Ponte Winery, Temecula. Gorgeous location. Great staff. Highly recommend.

And the ceremony was amazing with beautiful vows, strong message and God centered.




Reception was so much fun, with a great speech from the best man (our other son). Lots of dancing, fun games and a good time was had by all. (Games made by Glen Atkinson).

b2ap3_thumbnail_10253812_10153043334833163_6941697378814815358_n.jpg           b2ap3_thumbnail_11012183_10153386021553890_9169700942437308049_n-1.jpg


Most of all, we are so thankful to God that our son, Matthew, married Amber. She is such a great fit for him and he for her.  She fits in so well into our family and we love hers! What a blessing when your children find great partners for life!

Now it’s back to reality after all the celebrations. Roll on the weekly blog.



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Is transparency the best policy?

Posted by on in Making it personal

Bit of a serious subject this week.


Honesty. Transparency.


How far do you go with your customers in being honest?

Or even with associates, other business owners you mix with, members of your networking groups?

Do you tell your customer that actually it wasn’t the printer that fouled up, it was you?

Do you confide in your networking associate that things are tight right now, and business is not great?


As a Christian, I have always battled this. Particularly in corporate life.

I hate lying, hate it. It means I can’t trust that person. If I lie, they can’t trust me.


Time for a story…

b2ap3_thumbnail_British_Gas_logo.pngI was the assistant to the Regional Customer Accounting Manager of British Gas. The most irate customers were forwarded to him, and I was the gatekeeper. My job was to deal with it so he didn’t have to get involved, or could just write off the problem (btw, he was probably the best boss I have ever had).

Do I lie to the customer and tell them it was a computer error, a meter misfiring, or do I tell them that actually some guy, down in Customer Service, completely fouled up your account and should be fired on the spot?!


But that also goes against my other principles – not ‘dissing’ on folk. My desire is build people up, encourage them and give them grace. Not to blame or point the finger. We all make mistakes.


So, it comes down to a dilemma.

And the same issues arrive as a business owner.

 b2ap3_thumbnail_full-giraffe-only.jpgHere, at GP, we have taken the philosophy to be transparent.

We CHOOSE to work in our home (just like my pal Richard Branson) and we are real about that.

We CHOOSE to own up to our failures and not give excuses even if we lose business.

We CHOOSE to be honest and real with our clients, not always trying to get the biggest buck, but what is right for them.


And then some things are just left silent. You often don’t need to say anything.


What do you think? Love to hear your comments – either way – just keep it clean people, keep it clean!



Penelope is a Creative Marketing Strategist and Speaker with a huge heart for others and a desire to laugh often! Book her today to speak at your business or organization.

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Secrets into our Marriage

Posted by on in Making it personal

I am not ‘in love’ anymore.

Yup... you heard right.


Not as ‘in love’ as in the first months of romantic, airy-fairy dating.

‘I love’ as in: solid, stable, strong, comfortable, safe, warm, loving, caring.


On April 2nd I celebrated my 27th wedding anniversary.

And, the amazing thing is, we love each other more now than ever!


I always ask people who have been married for a long time,

“So what’s your secret? What is the key to a great marriage?”


These are some of the gems we have learnt from them, as well as our own marriage.


1.    Give 100%, none of this 50/50 stuff!

2.    Always wake up wondering what you can do for the other person.

3.    Don’t sweat the small stuff (Glen dumps his clothes; I leave cups around the house).

4.    Laugh a lot – don’t take life too seriously.

5.    Stop thinking about yourself all the time.

6.    Give each other lots of grace.

7.    Give each other lots of space.

8.    Be on the same page when you parent.

9.    Find a mentor couple, a season or two ahead of you, to guide you.

10. Keep an agreed budget together.

11. Don’t keep score.

12. Have the same core values (religious, financial, leisure, parenting, etc)

13. It’s ok to have different interests.

14. Have sex often (oh yeah).

15. Always talk through big things.

16. Value one another.

17. Be thankful every day for one thing about your spouse.

18. Love on them even if they are not being very nice.

19. Find out what their love language is and focus on that (see below).

20. Never be afraid to seek counsel (mentor couple, pastors or professional).


Most importantly, be best friends. There are times when the love (and the lust!) tend to wane. Friendship is what holds you during that time.


Glen and I have gone through ups and downs. Some very down, some very up. But, we have held on, sought counsel and come out the other side. 

Now we work together (and still like each other), sleep, eat, and vacation together. We also have our own individual interests and hobbies. The main thing we do is laugh!

Marriage is good!

Life is good!




Penelope is a marketing consultant, promotional products expert and corporate trainer.   BUT... in her spare time she speaks on marriage and parenting as well as being a lay counsellor. You can book this British lady to speak at your group (non profits is donation based) by calling 1 855 472 3776 or emailing her direct at This email address is being protected from spambots. You need JavaScript enabled to view it..  

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My mind is a JUMBLE!!

Posted by on in Making it personal

I am going crazy!  Agghhh.


Because my life is so disorderly!!!!


Let me explain.

My husband and I choose to work out of our home (there is another topic for another blog post!).

Anyhow, we do and we love it.

Moving on with the story.

Our office is getting decorated, with painting, reflooring the subfloor, baseboards, carpet, accessories, and so on.


Now my husband is the engineer and perfectionist type and wants to do it himself.

We have had too many jobs done by 'professionals' that haven't turned out so good.

So, in his mind, if you want the job done well, do it yourself.

(p.s. I do help with the painting).


Because its a (part-time) DIY job, progress is a little slower than normal.


The whole project causes complete disorder as boxes of office stuff are everywhere,

in every room along with bookshelves, desks, and printers down to pens, pencils and pins.

Meanwhile we work our business from the kitchen table, thus we eat our meals at the kitchen counter. We search for files clambering over boxes and who knows where the stapler is!

Not ideal, but at least it's only temporary, I mutter to myself on a daily basis.


I hate disorder.

I run on lists, excel spreadsheets, clocks and more lists (kind of odd as I am definitely the creative type).

If you stand still long enough, I will get my labeler out and stick a category label on you.


Order is good.

To run an efficient business, my motto is, you should know where something is in 15 seconds or less and place your hand on it.

People waste too much time searching for things.

It wastes time that you could be spending actually marketing, generating sales or creating.


So I challenge you, take some time this week to put order into your office area.

Know where the postage, envelopes, certain files and paper clips are.

Invest in drawers and storage equipment.

Create idea/progress boards for clients, prospects and marketing ideas.


They say (whoever they are) that a 'tidy office is a tidy mind'.

I am experiencing the reality of this statement.

Because I am going crazy!

Now then...Where is that stapler?!


and.... #firstworldproblems !!!

If you find you are wasting time trying to find things, and need help getting order in your office, contact me!

1 855 472 3776   This email address is being protected from spambots. You need JavaScript enabled to view it.



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